In-Store Demonstrations
Demonstrations, sometimes referred to as product samplings, are an effective
and inexpensive means to promote a new or existing product.
Types of Demonstrations
There are three types of in-store demonstrations:
• Live demonstrations
• Mobile demonstrations
• Static display
Live Demonstrations
include a staffed area with activity,
such as simple preparation. They are best with a new product that requires
information or answers to questions, or for a product that requires special
preparation. One advantage of a live demonstration is that you can encourage
the customer to purchase the product.
Mobile Demonstration
is a form of live demonstration that
occurs when a demonstrator walks through a store offering samples. The
demonstrator usually has a base operation near the product sales display.
Not all stores
allow for this type of demonstration.
Static Display
Includes an area displaying the product and offering unattended samples. One
advantage of a static display is that they are cost effective. One
disadvantage is that there is no control on how much sample is used or on
the purchasing decision. This type of demonstration requires consumer
familiarity with the product.
Steps in Planning Demonstrations
• Determine what type of demonstration you are going to use.
• Decide which stores you are going to target.
• Choose a store that stocks your product.
• Find out the store policy on setting up in-store demonstrations. Every
store has different policies.
• Decide if you wish to hire a demonstration company or if you will do it
yourself. Consider time, energy, ease of demonstration and budget when
making this decision.
• Talk to the store managers. The better the relationship you have with them
and the better they know your product, the more cooperative they will be.
Talk to them about two weeks prior to the demonstrations, so they will have
the product on hand and on the shelves.
• Be prepared to work the whole weekend, not just peak hours. The normal run
of a demonstration is during store hours on Thursday, Friday and Saturday.
• The store may want incentives from you, such as cost cuts on the product.
If possible, get the store to offer special treatment for your product
during the demonstration. Be prepared to pay for this opportunity.
• Try to place the demonstration area where the product is stocked.
• During the demonstration, hand out simple information on the product and
any coupons.
• Be unique. Try new ideas, as you must stand out from the competition.
• Know the competition, but do not downgrade them during the demonstration.
• Demonstrations normally do not provide access to a very wide market and,
consequently, are only used as one segment of a marketing and promotional
package.