Model Guideline #9
Show me a typical
guideline for -
Project Communications
Guideline Goal
To ensure that project
team members and project stakeholders have all essential information on
an ongoing basis throughout the project life cycle
Expectations - 1
-
The Project Phase Manager will develop and maintain a Project
Communication Plan
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This plan will be developed in conjunction with the Project Sponsor
to suit the size, importance and phase of the project
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It will include the timing of reports, meetings and contacts with
stakeholders
Expectations - 2
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The Project Phase Manager will facilitate the most appropriate form
of communication to resolve issues or problems, or necessitated by
the phase or stage of the project
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All communications will be conducted in a timely manner and on
record
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Project Communications includes the timely and systematic storage
and retrieval of all relevant project information (Records
Management)
Particulars - 1
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Communication is the essential vehicle for informing and motivating
people on the project
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And getting the work done
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Good, timely communication is necessary to remove "road blocks" to
progress
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Consistent, pre-arranged Stakeholder contact also plays a vital role
in maintaining their "comfort level"
Particulars - 2
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Communication arrangements can be depicted by a
Contact/Responsibility chart
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See sample Communication Chart, next slide
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Efficient project communication is greatly facilitated by the
consistent use of simple and straight forward standard forms.
Project Communication/ Responsibility Chart
Definitions
and Responsibility
Definitions to be
included
-
Project Communication, Project Communication Plan, Project
Communication/Responsibility Chart, Project Records Management
Primary responsibility
Responsible to